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Campus Network - Status and Information

This page lists current major issues (those affecting multiple users/buildings). It also provides information on any changes or updates that are in progress, and some longer-term policy changes for use of the UNM network. For more information about any of these issues, contact the Support Center at
277-4848 or use the Ask A Question feature at http://fastinfo.unm.edu
 
For alerts and information about other computer-related issues at UNM, see the ITS Computing Alerts page. For alerts and information about other voice communications issues at UNM, see the ITS Voice Communications Alerts page.

For a complete list of ports blocked at campus routers, see the BLOCKED PORTS list (Excel Format)
 
You can also use this page to check for DISABLED WALL PORTS

Outages

There are no outages at this time
 

Other Issues

02 May 08 11:00Dialing in to the UNM network
Free Dial-Up Internet Access Status
Support Agents:

There are 2 numbers that UNM users can call for free dial-up: 346-4000 and 346-4001. If they are unable to connect, please:

1. Look at the blue line at this page. If it is near the max of 42 then inform the user that all available sessions are being used.
2. Capture all appropriate info, in particular are they a STUDENT, STAFF/FACULTY, OR RETIREE. **Please put this information into the AFFILIATION field in the Peregrine ticket**
3. Open a Peregrine to: Networking/Connectivity > Dialup
4. For a script to tell the user, see the public version of this Whiteboard entry.


Recently the Networking group has been limiting the number of sessions that are allowed to run concurrently on Dial-Up. It has not been determined if this will have an impact on dial-up users so reports of user complaints/issues needs to be documented. The gist of it is that we are trying to save money without affecting our services and will need this information to make that determination.

Due to the increase in broadband usage, the reduced demand for dial-up connections and dial-up equipment maintenance costs, ITS has gradually reduced the number of dial-up lines over the past six months. Dial-up users may, therefore, experience busy lines at various times throughout the day. ITS apologizes for any inconvenience.

There are many commercial Internet Service Providers who guarantee high availability of their services without wait times. For more information about ITS network and dial-up services, see http://its.unm.edu/network/offcampus.html.

General Information

None