The University of New Mexico

Financial Services Support Center - Status and Information

This page lists current known outages affecting Banner and related services (LoboMart, Hyperion). It also provides information on any other major issues/changes that we are notified of by core offices or other departments. For more information about any of these issues, contact the Financial Services Support Center at 277-FHLP (3457) or by using the Ask A Question feature at FastInfo.unm.edu

Outages

25 Jul 08 07:43Banner Finance Posting and Approval Processes Temporarily Disabled
On Friday Mornings and during Month End Close, Banner Finance postings and approvals processes are temporarily disabled to allow for the reconciliation
of the reporting data. This means that no documents will be routed
through the approval queues or posted in Banner Finance during this time.
Documents can be created as usual and they will be routed after the
reconciliations are complete. The upcoming dates are:


July 22 Final Year End Postings and Approvals are re-enabled

July 25 Postings and Approvals are re-enabled
August 1
August 5
August 6
August 8
August 15
August 22
August 29
September 5

Period: Ongoing
22 Jul 08 17:32Xtender Finance Planned Outage
The Xtender application will be unavailable Saturday, July 26, from 8:00 AM-9:00 AM for routine maintenance.
Period: 7/26/08 8:00 AM - 9:00 AM

Other Issues

24 Jul 08 18:09***NEW REPORT*** FOH0007 Unrestricted Balances and Savings Summary for UBPP 7000
FOH0007 Unrestricted Balances and Savings Summary for UBPP 7000 report is now available in the Finance Production folder of Hyperion. This report is set up to run FYE 2008 balances only and is accordance with UNM Business Policies and Procedures 7000:

http://www.unm.edu/~ubppm/ubppmanual/7000.htm
22 Jul 08 09:19FY08 is Closed Finance Data in (ODS) Hyperion is now available
The Fiscal Year 2008 year-end roll processes to Fiscal Year 2009 have been
completed. ODS Hyperion Reports are now available.
01 Jul 08 08:46Non-sufficient Fund Reject implementation 7/1/2008
In a continued effort to provide Departments with tools to improve existing budget control processes, Phase II of the Non Sufficient Fund Reject implementation will take place July 1, 2008. In addition to I&G, this phase will include all Indexes mapped to the following Fund and Organization Levels:

·Public Service (Including Non-Endowed), Fund level 3, Organization Level 5
·Research, Fund level 3, Organization Level 5
·Athletics (Fund 2U0225), Organization Level 6
A report will be provided for reference to help determine why a specific Fund and Organization combination is in NSF Reject status. This report will be similar to the current Hyperion FOH003&4 Budget Availability Detail & Summary Reports found under Hyperion Finance Production Reports. A communication will be sent once this report has been modified to include the additional criteria noted above. An additional resource, currently in place, is the Internet Native Banner FGIBAVL screen which will give you the Available Balance, but not the detail of unposted commitments. Please keep in mind the NSF Reject
available balance also includes any unposted commitments. Unposted commitments include Journal Vouchers and Direct Pay Invoices that have been created but not completed. If you do not intend to process these documents and they are to be excluded from the net balance, they must be deleted.

Thank you all for your continued cooperation and support in making the NSF Reject process a success and a valuable tool for improving budget accountability and reporting accuracy.
15 Apr 08 10:36Banner Timing Out
Many users have been experiencing issues with Banner timing out unexpectedly. This issue should now be resolved. If you continue to experience this issue, please contact the ITS Computing support Center at 277-4848 or through FastInfo (http://fastinfo.unm.edu) Ask a Question or Chat. We apologize for any inconvenience this may be causing.
Period: Ongoing

General Information

None