Campus Computing Alerts

Campus Computing - Status and Information

This page lists current major issues (those affecting multiple users/buildings). It also provides information on any current security threats or problems that we are encountering (viruses, worms and other attacks). For more information about any of these issues, contact the Support Center at 277-4848 or use the Ask A Question feature at http://fastinfo.unm.edu

For alerts and information about other network-related issues at UNM, see the ITS Networking Alerts page. For alerts and information about other voice communications issues at UNM, see the ITS Voice Communications Alerts page.

For a complete list of ports blocked at campus routers, see the BLOCKED PORTS list (Excel Format)

You can also use this page to check for DISABLED WALL PORTS

Outages

09 May 08 08:25

Planned Learning Central & BAR Outage 5/11/08
Due to planned critical updates, Learning Central and the Banner Authorization Request (BAR) form will be unavailable on Sunday, 5/11/08 from 3:00pm to 9:00pm. During this time, the following services will be affected:

Technical Details:
Server/Database critical patch updates will be applied.

We apologize for any inconvenience. Please contact the ITS Support Center with
questions.

Period: 5/11/08 3:00pm - 9:00pm

Other Issues

09 May 08 09:07

Mainframe Access
**UPDATE**
ALL access to the mainframe and UNM MVS will be permanently restricted on May 31, 2008. Beginning May 31, all data, access, applications, and jobs associated with the mainframe will be permanently unavailable. There will be no way to recover or restore mainframe data, access, etc, after that point.

Starting May 31, the technical team will begin the process of physically retiring the mainframe, including:

Unplugging equipment
Powering off equipment
Erasing disks
Erasing tapes
Packaging for shipping

We apologize for any inconvenience. Please contact the ITS Support Center with questions or concerns.

ORIGINAL POSTING:
Beginning Monday, 3/17/08, all user access to the mainframe and UNM/MVS will be discontinued, with the exception of HRS. HRS access will be discontinued on Monday, 3/31/08. Applications that will no longer be available include:

BRS	FAM	FRS	HRS
SIS	STUSYS	ZSS	DISPATCH
TSO	IDMS30	IDMS40	MAC
IBMNEWS	BRSTEST	FAMTEST	FRSTEST
HRSTEST	SISTEST	STUTEST	ZSSTEST
TSOX	IDMS30T	IDMS20

Restricting access to the mainframe is part of the OS390 Sunset project. UNM has replaced the mainframe with the Banner ERP system, and the OS390 Sunset project's main objective is successful retirement of the mainframe. Retiring the mainframe is necessary because mainframe applications are no longer being updated and mainframe resources (staff, money, etc) need to be committed to our new production system.

The above deadlines are very firm dates. If you believe that your access to these systems should be extended, please contact the ITS Support Center (http://fastinfo.unm.edu or 277-4848).

09 May 08 08:32

Banner Time-Out Issue
**Update** 5/10/08
After extensive research and checking configuration files, it has been determined that the timeout is acting according to the current configuration settings. Unfortunately, Internet Native Banner (INB) does not reset your window, or even close it, when the timeout has occurred. The only thing a user can do is close all windows relating to INB and then open a new window and start the login process again.

**Update** 4/30/08
All timeout parameters on the Application Servers were increased to 2 hours April 12, 2008. Other server settings are still being investigated. Please let ITS Support (277-4848/fastinfo.unm.edu) know if you continue to experience issues.

Original Posting
Multiple users across campus have noticed Banner timing out beginning in late March - early April. Our Banner technicians have been notified, and are working on a high-priority ticket to find a solution to this issue. Please check back here, as updates will be posted as they become available.

General Information

09 May 08 08:51

Password Issues for Budget Users
We have discovered that the special character # cannot be used in passwords in the new budget module. We are working on correcting the netID password documentation and application. In the interim, if you are a user of the Banenr budget or salary planner modules, and you encounter authentication or password issues, please verify whether your password contains a #. If so, please change the password so that it no longer contains a # (you may do this by substituting it with a number or the special character _). Go to Net ID Maintenance Page to perform the password change.

We apologize for any inconvenience. Please check back here for updates.

28 Feb 08 11:31

HR/Payroll Banner Support Center
The HR Payroll Department has created a Support Center for addressing issues with the new Time Entry/Keeper roles and other Banner Payroll issues. You can also search for FAQs and submit 'Ask a Question' to them via FastInfo.unm.edu, choose the 'Payroll' subject/department.

277-HRPR (277-4777)